Bad Service

I just realised today how much BAD service in a restaurant can completely fuck up your experience. Even if the meal is as you would expect, bad service will make you reconsider going to the same place again. I’m not talking about the bard ‘rude’ service but more about the completely incompetent service.

Waiting tables is seriously a tough job. It’s an interation with all sorts of people, it’s an form of understanding and it’s a great exercise in both humility and patience. At the same time it’s bandied as though any monkey can do it. It’s true, any monkey can do it but the way in which they do it will also decide whether or not you go there again.

Today we had a waiter that couldn’t answer any of our questions regarding what was on the menu (there was someone who was allergic to nuts so it was pretty important he understood that), didn’t know English, brought the food in two lots (so one half of the people had started while others waited for a good 15minutes), never looked around to see if the restaurant needed anything or if anyone was WAVING at him and calling him for a while, he spilt the soup, took another 15minutes to get the bill and the list goes on.

What’s annoying is that I actually used to like this restaurant. I enjoy the food itself, but even I couldn’t really argue the general sentiment around the table that this was not a place to come again and repeat. I always find it quiet annoying when I have to write off a restaurant. So no Blu Grass until they get rid of that spacker waiter.