For 26 issues I have been using Mailerlite to publish my newsletter. For the most part the experience was perfectly fine except the friction between moving from Markdown into the final email.
I switched over to the rich text editor (which admittedly in beta) and while the output was better, the friction has become unbearable. The interface in Safari iOS also does not work, by their own admission. Simple things like adding a link or deleting is just broken. Its been months of literally no improvement. The few times I have sent a support email, I’ve not had my issue resolved. Again I’m not a paying customer, but what I was reporting were bugs that could be fixed.
So what to do? I think I’m going to be moving back to Buttondown. The time spent on formatting a newsletter or wrestling with it could be better spent doing something else entirely. I am trying to reduce the friction in my life and my projects and this certainly qualifies as an important step.
What about the design? I’ve decided it doesnt really matter. Not really. What matters is that my readership get a well formatted email, that is typographically rock solid with a few minor items elements of flair. It’s likely too late for this issue (which comes out on Wednesday) but from next issue for sure.